My order cannot be found when lodging a return. How do I fix that to book my return?Updated 2 months ago

You will require your order number, and the email used at checkout that is connected to the order to lodge a return. This can be located in your order confirmation email.

Order numbers usually start with TM with a sequence of numbers after (e.g. TM123456)

Once you have these details, start your return here. 

Still no luck or unsure of your order details? Reach out to our team here with your full name, address and/or phone number so we can locate your order and assist further.